Simple, secure, and fast

How it works

A clear, five-step flow from instant quote to fast payment. No hidden fees, no complicated steps.

Get an instant quote Terms & conditions
01

Get a quote

Search your device and answer a few quick questions. You get a guaranteed price immediately.

02

Confirm details

Enter contact info and choose payment method. We email your prepaid label.

03

Ship for free

Pack the device and drop it off. Shipping is insured and free.

04

Inspection

We verify the device condition and wipe data securely. You get a status update.

05

Get paid

Payment is sent within 24 hours after inspection (Vipps or bank transfer).

What happens after we receive your device?

  • Physical inspection to confirm condition.
  • Certified data wipe for complete privacy.
  • Payment sent within 24 hours.
Price protection: If the device matches your answers, your offer is guaranteed.
Typical timeline
2-4 business days total
Label emailedSame day
In transit1-2 days
Inspection< 24 hrs
Payment< 24 hrs

FAQ

Is the price guaranteed?

Yes, if the device condition matches your answers.

How do you wipe my data?

Certified data deletion is performed during inspection.

What if the condition differs?

We will contact you with a revised offer before proceeding.

How do I get paid?

We inspect the device and transfer the payment via bank transfer as soon as it has been approved.

Ready to get your quote?

Search your device and get a guaranteed price in minutes.

Get started
Shipping Guide

Shipping Guide

Sending your device to Greenphones is simple, fast, and completely free of charge.

Fast & Flexible Shipping

Once you register your device for sale, we provide you with everything you need:

  • QR Code (Recommended): Bring your device to a PostNord drop-off point and show your QR code. They will print the shipping label for you.
  • Printable Shipping Label: Prefer to prepare everything at home? Print your label and drop off your parcel when it suits you.

Packing Your Device

You can safely pack your device using materials you already have:

  • A small box or padded envelope
  • Protective material (bubble wrap, paper, etc.)

Ensure the device is well protected during transport.

Prefer to Receive Packaging?

We can send you a prepaid shipping package. You will still receive a QR code and label for full flexibility.

Shipping Partner

All shipments are handled by PostNord.

Need Help?

Our team is happy to assist you with any questions regarding shipping or packaging.
Data Security

Data Security

Data security is one of the main reasons many people hesitate to sell their devices. At Greenphones, we take this responsibility seriously.

Certified Data Erasure

We use professional software certified by ADISA, an internationally recognized standard for secure data erasure.

Thorough Device Testing

Every device undergoes 30+ diagnostic tests, including:

  • Full functionality testing
  • Verification of original parts
  • Blacklist checks

Optional Documentation

We can provide a PDF report documenting testing and data erasure.

Peace of Mind

Once your device is received and approved, it will be securely wiped before reuse.
Contact information
Address
Østre Grenstøl 80, 4900 Tvedestrand
Phone
37 16 20 00
Email
kundeservice@greenphones.no
Online Hours
08:30 - 16:00 Mon-Fri